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TenPoint Crossbows Retail Site

Comprehensive documentation for the TenPoint Crossbows e-commerce platform at tenpointcrossbows.com.

Overview​

The TenPoint Crossbows retail site is a highly integrated WordPress/WooCommerce e-commerce platform that serves as the direct-to-consumer sales channel for TenPoint crossbow products. The site features deep integration with Epicor Kinetic ERP for order management and inventory synchronization, along with specialized plugins for crossbow-specific features.

Live Site: https://tenpointcrossbows.com
Platform: WordPress 5.0+ / WooCommerce 4.0+
Theme: Hello Elementor (Heavily Customized)
ERP: Epicor Kinetic 2025.2

Key Features​

E-Commerce Capabilities​

  • WooCommerce-powered product catalog with variations and bundles
  • Advanced product filtering via FacetWP Pro
  • Algolia-powered search with InstantSearch
  • Smart coupon system and gift card support
  • Multiple payment options (credit card, ACH, PayPal, financing)
  • Tax calculation via Avalara AvaTax
  • Custom checkout experience with address validation

ERP Integration​

  • Bidirectional Epicor sync: Orders export to Epicor as Sales Orders, inventory syncs from Epicor BAQ
  • Real-time inventory: Stock levels synchronized from Epicor Kinetic ERP
  • Order lifecycle management: Automated status updates based on fulfillment
  • SKU validation: Part numbers validated against Epicor catalog

Specialized Features​

  • Dealer Locator: Find authorized TenPoint dealers by location/distance
  • Serial Number Recall Checker: Validates product serial numbers against recall database
  • Video Library: Organized video content with categories and lightbox playback
  • Downloads Center: Manuals, guides, and technical documentation
  • FAQs System: Searchable frequently asked questions
  • Warranty Registration: Gravity Forms-powered warranty registration with signature capture

Marketing & Customer Engagement​

  • Klaviyo integration: Email marketing, customer sync, abandoned cart recovery
  • Bazaar Voice: Product reviews and ratings with automated statistics sync
  • PayTomorrow financing: Point-of-sale financing with monthly payment estimator
  • Back-in-stock notifications: Email alerts when products return to inventory

Security & Fraud Prevention​

  • Signifyd fraud detection: Real-time order analysis and risk scoring
  • FraudLabs Pro: Secondary fraud detection layer
  • Wordfence security: Active monitoring and firewall
  • WP Security Audit Log: Comprehensive event logging
  • Recaptcha protection: Checkout spam prevention

Documentation Sections​